Privacy Policy

AUVE Privacy Policy

Last updated: 28 October 2026

This Privacy Policy explains how AUVE, trading as AUVE (“AUVE”, “we”, “us” or “our”), collects, uses, stores and shares personal information when you visit https://auvering.com, make a purchase, contact us or otherwise interact with our services.

Business details

  • Legal business name: AUVE

  • Trading name: AUVE

  • Business address: 9609 Victoria Road
    Oxford
    OX62 3CJ

  • Company registration number / Dutch Chamber of Commerce 

  • Contact email: auvesupport@gmail.com 

1. Personal Information We Collect

The information we collect depends on how you use our website and services.

Information you provide directly

  • Name, billing address and shipping address.

  • Email address and telephone number, where provided.

  • Order details, purchased products, selected ring size and colour.

  • Information you provide when contacting customer support or submitting a form.

Payment information

Payments are processed through third-party payment providers. We receive information necessary to confirm and manage your order, but we do not normally receive or store your full payment card details. Payment providers handle payment information according to their own privacy policies.

Device and usage information

When you visit our website, we or our service providers may collect information such as your IP address, browser type, device information, approximate location, pages viewed, referring website and interactions with our store.

Cookies and similar technologies

We use cookies and similar technologies to operate our store, remember preferences, understand website performance and, where permitted, measure advertising and marketing performance. Non-essential cookies and tracking technologies will be used in accordance with applicable consent requirements.

2. How We Use Your Information

We may use personal information to:

  • Process, fulfil and deliver orders.

  • Process payments, refunds and returns.

  • Send order confirmations, delivery updates and other service messages.

  • Respond to questions and provide customer support.

  • Maintain, secure and improve our website and products.

  • Detect fraud, misuse and security incidents.

  • Comply with legal, tax, accounting and regulatory obligations.

  • Measure marketing performance and personalise advertising where legally permitted.

  • Send marketing communications where you have consented or another lawful basis applies. You can opt out of marketing emails at any time.

3. Legal Bases for Processing

Where the General Data Protection Regulation (GDPR) applies, we process personal information on one or more of the following legal bases:

  • Contract: to process and deliver your order or provide a service you request.

  • Legal obligation: to comply with applicable legal and accounting requirements.

  • Legitimate interests: to secure, administer and improve our business, provided these interests do not override your rights.

  • Consent: where required, including for certain cookies, tracking technologies and marketing activities.

You may withdraw consent at any time where processing is based on consent. Withdrawal does not affect processing that took place before withdrawal.

4. How We Share Information

We may share relevant information with trusted service providers where necessary, including:

  • Shopify, which hosts and operates our online store.

  • Payment providers that process transactions.

  • Shipping and fulfilment providers that deliver orders.

  • Customer support, email and website service providers.

  • Analytics and advertising providers, such as Meta, where enabled and legally permitted.

  • Professional advisers, regulators, law enforcement or other parties where required by law or necessary to protect legal rights.

We do not sell personal information to third parties in exchange for money. Our use of advertising and analytics technologies may constitute sharing or targeted advertising under certain privacy laws; where applicable, you can exercise the relevant opt-out rights.

We require service providers to handle personal information in accordance with applicable law and their contractual obligations.

5. International Transfers

Some of our service providers may process information outside your country of residence, including outside the European Economic Area (EEA) or the United Kingdom.

Where applicable, we use an appropriate legal transfer mechanism, such as an adequacy decision or approved contractual safeguards, to protect personal information transferred internationally.

6. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Policy, including fulfilling orders, handling returns and disputes, complying with legal obligations and maintaining business records.

Retention periods vary depending on the type of information and the applicable legal requirements.

7. Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

  • Request access to your personal information.

  • Request correction of inaccurate information.

  • Request deletion of information where legally permitted.

  • Request restriction of or object to certain processing.

  • Request a portable copy of certain information.

  • Withdraw consent where processing is based on consent.

  • Object to direct marketing.

  • Lodge a complaint with your relevant data protection authority.

To exercise your rights, contact us at [PRIVACY CONTACT EMAIL]. We may need to verify your identity before responding.

If you are in the EEA, you may contact your local data protection authority. If you are in the UK, you may contact the Information Commissioner's Office (ICO).

8. Cookies and Advertising

Our website may use essential cookies to provide shopping and checkout functions. With the required consent, we may also use analytics and advertising technologies to understand visits, measure campaigns and show relevant advertisements.

You can manage available cookie preferences through [COOKIE SETTINGS LINK OR CONSENT BANNER]. You can also manage certain cookies through your browser settings. Disabling essential cookies may affect website functionality.

If you use Meta advertising or other tracking tools, make sure your consent banner, tracking configuration and privacy disclosures accurately reflect how those tools operate.

9. Children's Privacy

Our store is intended for general consumers and is not knowingly directed at children who are below the minimum age applicable under relevant privacy laws. We do not knowingly collect children's personal information where doing so would be unlawful. If you believe a child has provided personal information to us, contact auvesupport@gmail.com

10. Third-Party Links and Services

Our website may contain links to third-party websites, applications or services. Their privacy practices are governed by their own policies. We are not responsible for the privacy practices of third parties that we do not control.

11. Security

We use reasonable technical and organisational measures designed to protect personal information. However, no online transmission or storage system can be guaranteed to be completely secure.

12. Changes to This Policy

We may update this Privacy Policy to reflect changes in our business, website, service providers or legal requirements. The updated version will be published on this page with a revised “Last updated” date.

13. Contact Us

For questions about this Privacy Policy or your personal information, contact:

AUVE — 
Address: 9609 Victoria Road
Oxford
OX62 3CJ
Email: auvesupport@gmail.com