Terms of Service

AUVE Terms of Service

Last updated: 28 October 2026

1. Introduction

These Terms of Service govern your access to and use of the AUVE website at https://auvering.com and any products or services offered through it.

The website is operated by AUVE trading as AUVE (“AUVE”, “we”, “us” or “our”).

By visiting our website or purchasing from us, you agree to these Terms to the extent permitted by applicable law. If you do not agree to these Terms, please do not use the website.

These Terms do not exclude or limit any mandatory consumer rights that apply to you.

2. Eligibility and Use of the Website

You must be legally capable of entering into a binding contract under the laws applicable to you to place an order.

You agree not to use our website for any unlawful purpose, interfere with its security or operation, attempt unauthorised access, or provide false or misleading information when placing an order.

We may take reasonable steps to protect our website, customers and business against fraud, abuse or unlawful activity.

3. Products and Product Information

We make reasonable efforts to display product descriptions, colours, images, specifications and prices accurately.

Colours may appear differently depending on your screen and device. Product photographs and illustrations may also differ slightly from the physical product.

Please review the product description and specifications before placing your order. If a feature or compatibility requirement is important to your purchase, contact us at auvesupport@gmail.com for clarification.

Any health, sleep, activity or wellness information provided by an AUVE smart ring or associated application is for general informational purposes only. Unless expressly stated and legally authorised, our products are not intended to diagnose, treat, cure or prevent any disease and are not a substitute for professional medical advice.

4. Orders and Acceptance

After placing an order, you should receive an order confirmation by email. An order confirmation does not necessarily mean an order has been accepted where further verification is reasonably required.

We may reject or cancel an order where permitted by law, for example if a product is unavailable, a pricing or listing error has occurred, payment cannot be authorised, or we reasonably suspect fraud.

If we cancel an order after payment has been taken, we will arrange an appropriate refund.

5. Prices, Taxes and Payment

Prices are displayed in the currency shown on the website or at checkout. The final amount payable, including applicable taxes and shipping charges, will be presented before you complete your purchase.

Prices and promotions may change, but changes will not retrospectively alter an accepted order except where permitted by law.

Payment is processed through the payment methods available at checkout. You must be authorised to use the payment method selected.

Where customs duties, import taxes or other charges are not included at checkout, additional charges may be payable depending on the destination and shipping arrangement. Please review our Shipping Policy and the information provided at checkout.

6. Shipping and Delivery

Orders are delivered according to the available shipping options and estimates shown at checkout and in our Shipping Policy.

Delivery estimates are not guaranteed dates unless expressly stated otherwise. We will handle material delays and non-delivery in accordance with applicable law.

You are responsible for providing accurate delivery information. Please contact us promptly if you discover an error in your shipping address.

Our Shipping Policy should be read together with these Terms.

7. Returns, Cancellations and Refunds

Returns, cancellations and refunds are governed by our Refund & Returns Policy, available on our website.

Nothing in these Terms or our Refund & Returns Policy removes your statutory cancellation rights, legal guarantees or other consumer rights under applicable law.

For questions about an order, contact auvesupport@gmail.com.

8. Intellectual Property

Unless otherwise stated, the AUVE name, branding, website content, text, graphics, photographs, design elements and other materials displayed on our website are owned by or licensed to AUVE

You may use the website for personal, non-commercial shopping purposes. You must not copy, reproduce, distribute, modify or commercially exploit our website content without prior written permission, except where permitted by law.

Third-party names, brands and trademarks remain the property of their respective owners.

9. Third-Party Services and Links

Our website may use third-party services, including Shopify, payment processors, delivery providers, analytics services and other applications. Third-party services may be subject to their own terms and privacy policies.

We may provide links to external websites for convenience. We do not control third-party websites and are not responsible for their content or practices, except where applicable law provides otherwise.

10. Website Availability and Errors

We aim to keep our website available and accurate, but we do not guarantee uninterrupted access or that every page will always be error-free.

We may update, maintain or modify the website from time to time. Nothing in this section limits your rights as a consumer or our obligations under applicable law.

11. Limitation of Liability

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by law.

Subject to that restriction, we are not responsible for losses arising from your misuse of the website or your failure to follow reasonable product instructions, except to the extent that applicable law makes us responsible.

We remain responsible for our contractual obligations, product-related legal obligations and any liability that cannot lawfully be excluded or limited.

12. Privacy

Our collection and use of personal information are explained in our Privacy Policy, available on our website.

Where consent is legally required for cookies, advertising or other processing, we will seek that consent separately.

13. Changes to These Terms

We may update these Terms from time to time. The latest version will be published on this page with a revised “Last updated” date.

Changes will not remove rights that have already accrued or override mandatory consumer protections.

14. Governing Law and Consumer Rights

These Terms are subject to the laws applicable to [LEGAL BUSINESS NAME], taking account of mandatory consumer protection rules that apply in the customer's country of residence.

If you are a consumer in the European Economic Area or the United Kingdom, nothing in this section deprives you of protections that cannot lawfully be excluded under the law applicable to your purchase.

15. Contact Information

Questions about these Terms can be sent to:

AUVE
Email: auvesupport@gmail.com